Sell FAQs

Gold House will offer you a fair price if you want to sell unwanted luxury items for cash. Selling them will give you a one-time payment, but you lose ownership of the items. This may work if you need immediate cash and don’t mind parting with the items.

Pawning provides you with a loan and lets you keep ownership of your items. However, you must repay the loan plus interest within a specified period. This may be a good option if you need temporary funds and want to keep your items.

Selling your unwanted items to Gold House is straightforward. Simply bring your items to our Auckland store for a free, no-obligation appraisal. Our experienced staff will evaluate your items on the spot. If you accept our offer, you’ll receive cash immediately. There’s no need for an appointment, and the process is designed to be quick, convenient, and discreet.

We accept a wide range of luxury items including jewellery (gold, silver, diamonds), watches, designer handbags, fine art, and more. If you’re not sure if we accept an item, just bring it into our store or contact us for advice. We aim to provide a fair and competitive offer for your unwanted items.

You don’t need to make an appointment. Simply visit our Auckland CBD store during business hours for a free appraisal and our friendly staff will help you as quickly as possible.

Yes, you can use our online estimate form to get an initial idea of your luxury item’s value before visiting our Auckland CBD store. Simply fill out the form with details about your item, including photos if possible, and one of our experts will get back to you promptly with an estimated value. Please note that final appraisals and offers are made in person after a thorough inspection.

To sell any unwanted items, you must be at least 18 years old and provide a valid government-issued photo ID, such as a driver’s licence, passport, or 18+ Card. This is to make sure we comply with regulations and protect both parties involved in the transaction.

Our experts will evaluate your luxury items based on several factors, like their condition, market demand, and market prices. For example, jewellery is assessed based on the purity of the metal, the quality of any gemstones, and the overall craftsmanship. We aim to provide a fair and competitive offer for your unwanted items.

There is no limit to the number of items you can sell to us. Whether you have a single item or an entire collection, we can help. However, large quantities may need additional time for a thorough appraisal. For very large collections, it may be helpful to call ahead so we can make sure we have staff available to help you.

You can choose to receive payment in cash or by same day bank deposit. Cash payments are made on the spot, while bank deposits may take a few hours to process. Our goal is to make the transaction as convenient as possible for you.

If you don’t agree with our offer, you are under no obligation to sell your item. You can take your item back with no questions asked. We understand you may have a specific value in mind, and we will respect your final decision. Our appraisals are free, so you have nothing to lose by getting a free estimate.

Gold House offers an insured courier service when selling your unwanted luxury items. We will cover your items for up to $25,000 in the unlikely event they go missing in transit. If we can’t agree on an amount, we will ship your item(s) back to you free of charge, tracked, and insured.

You can visit our store, call us at 09 666 8898, or use the contact form on our website. Our friendly and knowledgeable staff are always ready to assist you with any questions or concerns you may have.