Is it better to sell or pawn my assets?

Gold House will offer you a fair price if you want to sell unwanted luxury assets for cash. Selling them will give you a one-time payment, but you lose ownership of the assets. This may work if you need immediate cash and don’t mind parting with the assets.

Pawning provides you with a loan and lets you keep ownership of your assets. However, you must repay the loan plus interest within a specified period. This may be a good option if you need temporary funds and want to keep your assets.

How do I sell unwanted assets to Gold House?

Selling your unwanted assets to Gold House is straightforward. Simply bring your assets to our Auckland store for a free, no-obligation appraisal. Our experienced staff will evaluate your assets on the spot. If you accept our offer, you’ll receive cash immediately. There’s no need for an appointment, and the process is designed to be quick, convenient, and discreet.

What types of assets can I sell to Gold House?

We accept a wide range of luxury assets including jewellery (gold, silver, diamonds), watches, designer handbags, fine art, and more. If you’re not sure if we accept an asset, just bring it into our store or contact us for advice. We aim to provide a fair and competitive offer for your unwanted assets.

Do I need an appointment for an appraisal with Gold House?

You don’t need to make an appointment. Simply visit our Auckland CBD store during business hours for a free appraisal and our friendly staff will help you as quickly as possible.

Can I get an estimate online?

Yes, you can use our online estimate form to get an initial idea of your luxury asset’s value before visiting our Auckland CBD store. Simply fill out the form with details about your item, including photos if possible, and one of our experts will get back to you promptly with an estimated value. Please note that final appraisals and offers are made in person after a thorough inspection.

What identification do I need to sell my assets?

To sell any unwanted assets, you must be at least 18 years old and provide a valid government-issued photo ID, such as a driver’s license, passport, or 18+ Card. This is to make sure we comply with regulations and protect both parties involved in the transaction.

How do you determine the value of my assets?

Our experts will evaluate your luxury assets based on several factors, like their condition, market demand, and market prices. For example, jewellery is assessed based on the purity of the metal, the quality of any gemstones, and the overall craftsmanship. We aim to provide a fair and competitive offer for your unwanted assets.

Is there a limit to how much I can sell to Gold House?

There is no limit to the number of assets you can sell to us. Whether you have a single asset or an entire collection, we can help. However, large quantities may need additional time for a thorough appraisal. For very large collections, it may be helpful to call ahead so we can make sure we have staff available to help you.

How do I get paid?

You can choose to receive payment in cash or by same day bank deposit. Cash payments are made on the spot, while bank deposits may take a few hours to process. Our goal is to make the transaction as convenient as possible for you.

What happens if I don’t agree with the appraisal offer?

If you don’t agree with our offer, you are under no obligation to sell your asset. You can take your asset back with no questions asked. We understand you may have a specific value in mind, and we will respect your final decision. Our appraisals are free, so you have nothing to lose by getting a free estimate.

How do I send in my unwanted assets safely?

Gold House offers an insured courier service when selling your unwanted luxury assets. We will cover your assets for up to $25,000 in the unlikely event they go missing in transit. If we can’t agree on an amount, we will ship your asset(s) back to you free of charge, tracked, and insured.

How do I contact Gold House for more information?

You can visit our store, call us at 09 666 8898, or use the contact form on our website. Our friendly and knowledgeable staff are always ready to assist you with any questions or concerns you may have.